One Step a Kenyan Enterprise IT Solutions Provider Took to Scale and Optimize Their Data Center

You do not need to rebuild your entire data center to boost growth. See how Kenyan enterprise IT solutions provider optimized their operations and team workload with FishOS cloud management platform.

Sybyl, a renowned ICT services provider with operations across East Africa, faced a challenge common for many businesses: optimizing data center management for efficiency and growth. Therefore, their goal was to find a solution that could handle diverse client workloads while remaining cost-effective and easily manageable by their medium-sized team.

After being a Sardina Systems’ partner for over a year, the data center decided to share the notable improvements that FishOS provided.

Finding the Perfect Fit

Headquartered in Kenya, Sybyl provides enterprise IT solutions that transform infrastructure and boost business growth. Their clients come from a range of industries, including banking, healthcare, and education. This variety forced the data center to look for a flexible solution that could easily manage unique workloads to meet their clients’ needs.

“We needed a partner who could understand the complexities of managing private cloud solutions for diverse clients across Africa,” says Sunil Varghese, Director of Cloud Service at Sybyl.

Results-Oriented Expertise

After exploring various options, the IT solutions provider trusted FishOS, Sardina Systems’ award-winning platform. Initial consultations and demos effectively demonstrated FishOS’ capabilities and Sardina Systems’ expertise.

“We believe that the foundation of an efficient solution comes from thoroughly understanding of customer’s challenges and requests. That’s why our consultations are free — we see them as part of the job. When the job is done well, we don’t need to further prove our expertise — the results speak for themselves,”

Kenneth Tan, Executive Director, Sardina Systems.

Transformation Under FishOS: Reliability, Efficiency, and Growth

Implementing FishOS resulted in a significant transformation for Sybyl’s data center. “Our infrastructure underwent a remarkable transformation, becoming highly efficient and virtually trouble-free,” comments Sunil Varghese.

Here are some benefits that the IT solutions provider highlighted:

• Increased Agility and Reliability:

First of all, FishOS’ automation and orchestration, provided by 10 unique, AI-powered components, significantly optimized data center’s infrastructure management. These components constantly monitored system workload and health, preventing failures and downtime.

• Efficient Team Operations:

Furthermore, automation and reliability dramatically reduced Sybyl team’s workload. The solution removed the their need for constant system oversight, allowing the team to shift their focus to crucial business tasks: “Sardina Systems’ work has allowed us to concentrate on our team of 300 personnel, primarily focused on customer-oriented tasks,” says Sunil Varghese.

If you are looking for similar results for your company, schedule a free meeting with our team. We will assess your situation and find an ideal solution.

• Scalability for Future Growth:

The software ability to support a large number of virtual machines opened more growth opportunities for the IT solutions provider.

“FishOS supports an average of 250 VMs in the Sybyl system, enabling us to provide systems with a CPU capacity for up to around 1000 customers and facilitating the easy scalability of our business.”

Sunil Varghese, Director of Cloud Service, Sybyl.

• Cost Savings Rooted in Regional Expertise:

Additionally, Sybyl noted that Sardina Systems’ solution addressed the challenges that are unique to the African context. “One of the region-specific challenges we face in Africa is that many enterprises utilize sustainable and optimized hardware. FishOS played a pivotal role in optimizing hardware utilization and decreasing infrastructure costs.”

• Fast and Efficient Technical Support:

We are always glad to hear that our support level remains one of our biggest strengths. “The support has consistently exceeded our expectations,” comments Sybyl’s representative. “Troubleshooting time dramatically decreased to an average of four to six hours from request to solution.”

Dmitry Krasovskyi, Sardina Systems’ Technical Team Lead, further underlines the importance of swift support:

“In the data center industry, fast and effective support is highly important. The longer an issue remains unresolved, the higher the risk of downtime. Even one second of downtime can mean thousands of dollars lost, not to mention dissatisfied clients.”

Dmitry Krasovskyi, Technical Team Lead, Sardina Systems.

Eventually, Sybyl’s story demonstrated the importance of partnering with the right enterprise cloud software provider. With FishOS and Sardina Systems’ expertise, they made their data center environment more efficient and scalable. Moreover, it allowed them to focus on what matters most — delivering a high level of service to their customers.